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Privacy Policy

Last updated: 31 July 2026

1. Introduction

DatalogistiX-Studio ("we", "us", "our", or "Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the UK General Data Protection Regulation ("UK GDPR"). By using our website or services, you consent to the data practices described in this policy.

2. Data Controller

For the purposes of GDPR and UK GDPR, DatalogistiX-Studio is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@datalogistix-studio.com
  • Website: Contact Us

3. Information We Collect

3.1 Personal Information You Provide

We may collect the following personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, postal address
  • Business Information: Company name, job title, industry, company size
  • Account Information: Username, password (encrypted), account preferences
  • Communication Data: Messages, inquiries, feedback, and other communications you send to us
  • Marketing Preferences: Your preferences regarding marketing communications

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

  • Technical Data: IP address, browser type and version, device type, operating system
  • Usage Data: Pages visited, time spent on pages, click patterns, referring website addresses
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: See our Cookie Policy section below

3.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, social media platforms (if you interact with us through social media), or publicly available sources, in accordance with applicable law.

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service Provision

  • To provide, maintain, and improve our services
  • To process and respond to your inquiries, requests, and applications
  • To manage your account and provide customer support
  • To deliver requested information, products, or services

4.2 Communication

  • To send you administrative information, updates, and notifications
  • To respond to your comments, questions, and requests
  • To provide customer service and support
  • To send you marketing communications (with your consent, where required)

4.3 Business Operations

  • To analyse usage patterns and improve our website and services
  • To conduct research and analytics
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms and conditions

4.4 Legal Basis for Processing (GDPR/UK GDPR)

We process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract Performance: To perform a contract with you or to take steps at your request before entering into a contract
  • Legal Obligation: To comply with our legal obligations
  • Legitimate Interests: For our legitimate business interests, such as improving our services, security, and fraud prevention (where your interests and fundamental rights do not override these interests)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. Cookies are small text files placed on your device when you visit our website.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., authentication, security)
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more information about our use of cookies, please see our cookie consent banner and preferences.

6. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

6.1 Service Providers

We may share your data with third-party service providers who perform services on our behalf, such as:

  • Hosting and cloud storage providers
  • Email service providers
  • Analytics and marketing service providers
  • Payment processors (if applicable)
  • Customer support service providers

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

6.3 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

6.4 With Your Consent

We may share your personal data with third parties when you have given us explicit consent to do so.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or the United Kingdom. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR and UK GDPR requirements.

Such safeguards may include:

  • Transferring data to countries that have been deemed to provide an adequate level of data protection
  • Using Standard Contractual Clauses approved by the European Commission or UK authorities
  • Relying on other legally approved transfer mechanisms

If you would like more information about the specific safeguards we use for international transfers, please contact us.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods are based on:

  • The nature of the data and the purpose for which it was collected
  • Legal, regulatory, and contractual requirements
  • Our legitimate business interests
  • The need to resolve disputes and enforce our agreements

When we no longer need your personal data, we will securely delete or anonymise it in accordance with our data retention policies.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Staff training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Your Rights (GDPR and UK GDPR)

Under GDPR and UK GDPR, you have the following rights regarding your personal data:

10.1 Right of Access

You have the right to request access to your personal data and receive a copy of the data we hold about you.

10.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

10.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the original purpose or you withdraw consent.

10.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

10.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

10.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

10.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you.

10.8 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

10.9 Exercising Your Rights

To exercise any of these rights, please contact us at support@datalogistix-studio.com. We will respond to your request within one month (or two months if the request is complex). We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority:

  • UK: Information Commissioner's Office (ICO) - ico.org.uk
  • EU: Your local data protection authority (list available at edpb.europa.eu)

11. Children's Privacy

Our website and services are not intended for children under the age of 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (if we have your email address)
  • Displaying a prominent notice on our website

Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@datalogistix-studio.com
  • Website: Contact Us

For data protection inquiries, please include "Data Protection" in the subject line of your email.